Shops & makers

An AI chat that answers “Can you engrave a name on the back?” while you’re working.

Customers want to know if you can personalise it, how long it takes and what it costs, usually at 11pm. Your chat answers from your live shop and your policies, and shows the product with its real price.

Example

The questions your customers actually ask.

Built for independent shops, makers and personalised gift businesses, including WooCommerce stores.

Can you engrave a name on the back?How long does delivery take?Is the oak serving board in stock?Can I get it by Friday?Do you do bulk orders for a wedding?

What your chat does with them.

  • Reads your WooCommerce catalogue, synced every hour, so it quotes today’s price.
  • Shows a product card when someone asks about a product or a price, and doesn’t push one at someone just browsing.
  • Answers delivery, returns and personalisation questions from your own policies.
  • Takes bulk and custom enquiries as proper enquiries, with a status and a value.

A walkthrough for shops & makers

  1. Who’s it for? Birthday, wedding, corporate
  2. Budget
  3. Want it personalised?
  4. Here are three that fit, with prices
  5. Need it by a date? Leave your email

Steps can be skipped, and the customer can stop part-way. It ends as an enquiry in your panel.

From the real product

A laser engraving and personalised gifts maker in Bath runs the chat on a WooCommerce shop, and real customer enquiries have come through it.

See it answering your customers’ questions, with your prices, before you pay anything.

Book a demo and tell us what people ask you most. We’ll show you what your chat would say.