The Chat OperatorAI website chat, set up for you
Stop losing the enquiries that come in after you close.
Your chat answers customers from your own prices, takes their name and number, and hands you the job in the morning. We build it and test it. You see it working before it goes on your website.
- We set it all up
- You see it working first
Call by 9:30 tomorrow
The time your chat promised them
Sound familiar?
The work is good. The problem is the messages you never see.
Fri 21:00
Someone messages at 9pm and gets nothing until Monday.
Every week
You answer the same five questions every week.
??
You have no idea how many enquiries you’ve missed.
How it works
You don’t build it. We do.
No flow editor, no weekend lost to setup. You tell us about your business and we hand you a chat that already works.
You tell us about your business
A questionnaire, your documents and prices. Even a voice note: we’ll write it up.
We build it and test it
You see it working, answering your questions with your prices, before it goes anywhere near your website.
One paste and it’s live
One block into Google Tag Manager. No plugin, no developer, nothing to break when your site is updated.
Your panel
Everything your chat did, in one place you’ll actually open.
A real, working app at panel.thechatoperator.com, in light and dark, on your laptop or installed on your phone.
Today
Answers “what do I do this morning”: who is waiting, who to call back, what came in overnight and what your chat made you.
Enquiries
A proper list, not a pile of transcripts. Each one has a status, a value, a “Call by” time and a “log what happened” trail.
Questions
Collects everything your chat couldn’t answer, grouped together. AI drafts an answer, you check it, and it’s marked “Chat trained ✓”.
Live chats
Shows who is on your site right now and who is waiting, oldest first. Take over, reply, hand it back.
Results
It tells you what it earned you.
Most chat tools count conversations. Yours counts money: real sales, customers won back and quotes that were paid. Each conversation is counted once, so nothing is claimed twice.
Alongside it: questions answered, hours saved and promises kept, so you can see the work it took off your plate.
- Sales
- £2,340
- Won back
- £1,160
- Quotes paid
- £680
- questions answered
- 142
- saved
- 11h
- callbacks kept
- 9 of 9
What makes it different
Four things you won’t find in a chat widget.
Run it by talking to it
Change a price from the van.
Open the chat on your own website, ask to sign in, and type the one-time code we email you. Then just say what you want: change a price, check what came in, switch something on.
- Tappable buttons on every answer
- Anything that changes something is confirmed first
- No dashboard to log into when you’re on a roof
Win them back
The ones who left get chased.
A visitor asks about a job and disappears. Your chat spots it, drafts a follow-up email in your voice, and you check it before it goes. If they come back, it’s marked “Won back”.
- Written in your voice
- You read it before it goes
- The clearest answer to “I already have a contact form”
Take over mid-chat
You or your staff can step in.
Live chats shows who is on your site and who is waiting, oldest first. Take the conversation, type, and hand it back. A reply is never shown as sent until it has reached the visitor.
- AI tidies a rushed reply before it goes
- Staff can type in their own language; the customer reads English
- Roles and permissions for your team
Answer once
You answer a question once.
Everything your chat got stuck on is grouped by similar question. AI drafts the answer, you check it, try it, and save it. It’s marked “Chat trained ✓” and a weekly email tells you what it learned.
- Gets smarter because you correct it
- Try an answer before you save it
Built for your trade
It answers the questions your customers actually ask.
Builders & trades
Bricklayers, builders, landscapers, plasterers, roofers, scaffolders, groundworkers, heating engineers and electricians.
See how it works →Grooming & pet care
Dog groomers, dog daycare, dog walkers, pet shops and animal health businesses.
See how it works →Shops & makers
Independent shops, makers and personalised gift businesses, including WooCommerce stores.
See how it works →Local services
Cleaners, gardeners, mobile mechanics, tutors, clinics and other local service businesses.
See how it works →Questions
Straight answers.
- UK based
- Your data is never sold
- Erase a customer’s data on request
- Two-step sign-in
- Built in the UK, hosted in London; some providers, including the AI, are outside the UK
Do I have to build the chat myself?
No. We build it from your questionnaire, documents, price list and voice notes, test it, and show it to you working. You sign it off before it goes anywhere near your website.
Do I need a developer to install it?
No. The chat is one self-contained block pasted into Google Tag Manager. There is no plugin to install, no file to host and no theme to edit.
What happens when it doesn’t know the answer?
It says so, offers to take the customer’s details, and adds the question to your Questions list. Answer it once and it’s marked “Chat trained ✓”, so it can answer it next time.
Can I or my staff take over a conversation?
Yes. Live chats shows who is on your site and who is waiting, oldest first. Take the conversation, type, and hand it back to the chat when you’re done.
What does it cost?
Prices aren’t published yet. We’ll give you a figure on the demo call. You see it working with your own prices before you pay anything.
Who can read the conversations?
You and your team. Trusted providers run the service for us, and conversations are never sold.
Where are you based?
Our registered office is in London. The Chat Operator is run by CVC International Ltd, a UK company registered in England and Wales.
See it answering your customers’ questions, with your prices, before you pay anything.
Tell us the question you get asked most. On the call, we show you how your chat would answer it.
Book a demo by email
Send us the question your customers ask most and the best number to call.
Email hello@cvcinternational.comWe call back by the next working day.
We’ll use your details to reply to you and arrange a demo if you ask for one. Please don’t include card or bank details. See our privacy notice.